نظام إدارة علاقات العملاء CRM ووظيفة كول سنتر
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وظيفة كول سنتر و 5 مهارات أساسية
تعتبر وظيفة كول سنتر قناة اتصال صوتية يستخدمها العملاء للإبلاغ عن الطلبات أو الشكاوى إلى شركة ما من الشركات. في هذه المقالة سوف تتعرف على المهارات الأساسية التي يجب أن تتوافر لدى أي موظف في وظيفة كول سنترال. يعمل في وظيفة كول سنتر ممثلوا دعم العملاء والخدمة، حيث يتلقون ويجرون المكالمات
وظيفة كول سنتر و 13 نصيحة صحية
إن عمل الموظف في وظيفة كول سنتر يندرج تحت قائمة الأعمال المكتبية بشكل عام، وهنالك العديد من التفاصيل التي إن لم تنتبه لها فستؤثر على صحتك على المدى الطويل، في هذه المقالة قمنا بتفنيد أهم 13 نصيحة صحية لموظفي وظيفة كول سنتر.
أهم 5 مشاكل تواجه الموظف في كول سنتر
تشغل وظيفة موظف مركز الاتصالات كول سنتر حيزاً كبيراً في عمل الكثير من الشركات، إذ أن العديد من الشركات تعتمد على ممثل الشركة عبر الهاتف "Call Center" للحصول على أكبر قسم من زبائنها، وإن معرفة أهم المشاكل التي قد تواجهك أثناء عملك كموظف كول سنتر ضمن شركة ستعينك على تفادي
أهم 10 نصائح للمبتدئين في وظائف كول سنتر
أهم 10 نصائح للمبتدئين في وظائف كول سنتر   في الحقيقة إن الأسلوب الوحيد للعديد من الشركات في تحصيل الزبائن والحصول على الرزق هو عن طريق موظفي الــ كول سنتر (Call Center) أو مركز الاتصالات لديهم، وإن أول شخص يتحدث معه الزبون في الغالب سيكون ممثل الشركة عبر الهاتف في
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